Terms of service

Last updated: August 4, 2026

These Terms of Service ("Terms") govern your access to and use of soledrip.shop (the "Site"), operated by SoleDrip ("we," "us," or "our"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Site. By using the Site, you represent that you meet this requirement.

2. Products & Personalization

We make reasonable efforts to display our products, including colours, materials, and dimensions, as accurately as possible. Actual appearance may vary slightly due to the handmade nature of our items and differences in display screens.

Many of our products are personalised based on details you provide (such as a name for engraving). You are solely responsible for the accuracy of the information you submit. Please review your personalization details carefully before completing your order, as production typically begins shortly after purchase.

We reserve the right to refuse or cancel any personalization request that is unlawful, offensive, infringes on the rights of a third party, or that we otherwise deem inappropriate.

3. Orders & Payment

By placing an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

All prices are listed in [USD] and are subject to change without notice. We are not responsible for typographical or pricing errors and reserve the right to correct any such errors, cancel affected orders, and issue a refund.

Payment is processed securely through our third-party payment providers at the time of purchase. By providing payment information, you represent that you are authorised to use the payment method provided.

4. Shipping & Returns

Shipping timelines, costs, and our returns and exchanges policy are described in our Shipping Policy and Refund Policy, which form part of these Terms.

5. Intellectual Property

All content on the Site, including text, graphics, logos, images, and product designs, is the property of SoleDrip or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

By submitting a name, message, or other content for personalization, you grant us a limited licence to use that content solely for the purpose of producing and fulfilling your order.

6. Prohibited Uses

You agree not to use the Site to:

  • Violate any applicable law or regulation
  • Submit false, misleading, or fraudulent information
  • Infringe upon the intellectual property or other rights of any third party
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorised access to the Site, our systems, or other users' accounts
  • Interfere with or disrupt the operation of the Site

7. Third-Party Links & Services

The Site may contain links to third-party websites or services that are not owned or controlled by us, including our payment processor and shipping carriers. We are not responsible for the content, privacy practices, or terms of any third-party services.

8. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, SoleDrip shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Site or purchase of our products. Our total liability for any claim arising from these Terms or your order shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death, personal injury, or fraud.

10. Indemnification

You agree to indemnify and hold harmless SoleDrip, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or your misuse of the Site.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of [Your Jurisdiction].

13. Contact Us

If you have any questions about these Terms, please contact us at:

SoleDrip
Email: support@soledrip.shop
Website: soledrip.shop